Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipment time

Please allow from 3-5 Business Days for your order to be processed and shipped, once shipped your order will arrive within 2-5 business days. 

Shipment tracking

You can track your order with the tracking information provided in your shipment notification e-mail. If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact customer service. 

Changing shipping address

You can track your order with the tracking information provided in your shipment notification e-mail. If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact customer service. 

Missing packages

We understand carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next 3-4 business days.

After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address, please contact Customer Service for assistance.

Please note, Kaizen Shrooms is not liable for missing packages marked as delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. We're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds